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Recording from a 360 mini - main box offline

Kevz65
On our wavelength

Trying to record programs from my mini box but keep getting the error ‘virgin tv1 is offline, try later etc.’

it never comes online. Any settings on the main box to change? 

1 ACCEPTED SOLUTION

Accepted Solutions

japitts
Very Insightful Person
Very Insightful Person

The TV360 master, which has the hard drive, needs to be set to Fast Start or Active Start

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2 REPLIES 2

japitts
Very Insightful Person
Very Insightful Person

The TV360 master, which has the hard drive, needs to be set to Fast Start or Active Start

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Kevz65
On our wavelength

It was on Active Start already. I have switched it to Fast Start now. Will try later to see if it resolves the issue.