on 26-02-2023 13:53
Hi I’m wondering if I can get help I am being restricted by virgin media from buying ppv (bt sport box office)
this is something I know a lot of customers are having a problem with after having been on the phone for 4 hours In 2 days being passed from advisor to advisor and all different departments that clearly have no clue I have not got anywhere and I’m really thinking about leaving.
can anyone help me on here sort this restriction block out so I can actually buy something please?
on 28-02-2023 16:15
Hi there @Catdoyle20
Thank you so much for your post and welcome to the community forums, it's great to have you here.
I am so sorry to hear that you have been facing issues regarding ordering Pay Per View, can I ask what exactly happens when you try?
Do you get an error message at all? Is this happening on all channels or just particular ones?