on 19-12-2021 11:18
I was trying to upgrade to Premier Sports through the app on 360 but keep getting the error code TU7/10346.
Is there a way to resolve this, thanks.
on 19-12-2021 12:25
on 19-12-2021 13:32
Hi @Anonymous
As @LittleMick73 suggested you are probably better calling up as youmay be able to renegotiate your package at the same time and obtain a discount.
I checked the error on old forums posts and it's possible that you are on one of the older legacy packages which are no longer sold, this would mean that VM would have to perfom a manual upgrade, hence calling in.