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jimjamsco · ‎25-11-2021

Hi I have the same issue but I have no lights. The power to the black box seems to be working but I have no lights when I plug into box. Can you advise please

newapollo · ‎27-11-2021

Hi @jimjamsco

Pleased to hear you sorted it.

It's an easy mistake to make, you aren't the first and won't be the last.

Stay safe and take care.

Dave

I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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jimjamsco · ‎26-11-2021

Forgot that I've just realised there's a switch at the back of the box that must have been knocked when cleaning 😳 😅

newapollo · ‎27-11-2021

Hi @jimjamsco

Pleased to hear you sorted it.

It's an easy mistake to make, you aren't the first and won't be the last.

Stay safe and take care.

Dave

I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts. Keep the community welcoming for all. Please read the FAQ's

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

Gareth_L · ‎29-11-2021

Hi jimjamsco

Thanks for the update

Hope you managed to finish the cleaning

Gareth_L

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Poorly 360 box - Won’t boot up