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Picture Quality/TV signal - fair

Nova1989
Up to speed

I'm having constant issues with the picture quality looking really bad when the signal quality drops to showing as 'fair'. It's been happening an awful lot lately in area 21 and across all channels. (SE21)

 

Internet has been running perfect though at full speed, no issues.

 

Anyone else having similar problems?

 

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My Broadband Ping - Virgin Media 1GIG
10 REPLIES 10

Paulina_Z
Forum Team (Retired)
Forum Team (Retired)

Hi @Nova1989,

Thank you for coming back to us about your ongoing issue. I was able to locate your account on our system, and run some checks. I can see that you have contacted us recently and set up a technical appointment.

Please keep us updated on how the appointment goes and if you need any further assistance afterwards.

We're happy to help.

Thank you.

Paulina_Z
Forum Team

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