Oomph bundle getting charged for sky ultra hd

[Killie109]

Says on virgin website free for existing customers but they want to Bill you 6 pounds a mont extra

[ozsat]

Can you link to that website - it will be of interest to others as they've been told it is only free for new customers.

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@Killie109 wrote:

Says on virgin website free for existing customers but they want to Bill you 6 pounds a mont extra

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[Killie109]

Trying to paste link in won’t let me

[geordiechris]

Sky UHD: Sky Cinema and Sky Entertainment UHD: £6 a month for existing customers of Maxit/Fullhouse/Bigger Bundle/Ultimate Oomph packages. 30 days’ notice required to remove Sky Cinema and Sky Entertainment UHD pick. Prices may increase at any time during the contract.

that’s the only info I can see about Sky UHD and it clearly shows existing customers pay 

[Killie109]

https://www.express.co.uk/life-style/science-technology/1402697/Virgin-Media-Viewers-Will-Get-Sky-Q-...

[NinjaMeerkat]

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@Killie109 wrote:

https://www.express.co.uk/life-style/science-technology/1402697/Virgin-Media-Viewers-Will-Get-Sky-Q-...

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First that isn't a Virgin Media website and second the article states "some" customers will get it for free. 

[japitts]

Your first post in this thread mentioned "the Virgin website", The Express newspaper isn't that.

If there's any inaccuracies in that article, you'll need to take them up with The Express!! As others have already said - the UHD add-on is only "included" in the UO bundle for brand-new customers. Existing customers renegotiating for 18months can likely get it packaged into their new price if you ask as part of the bundle deal.

[Killie109]

Take it u 2 work for virgin then 🤣

[japitts]

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@Killie109 wrote:

Take it u 2 work for virgin then 🤣

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Not at all - all the VM staff who post on here identify themselves as such.

[roy247]

I don't think the express were the only ones taken in by virgins clever marketing announcements, not only on this but also making the 360 mini boxes sound like they don't need a cable connection.

The unfortunate thing is they have left themselves with 2 tiers of ultimate oomph, 1 with UHD and 1 without, will this be increased to 3 tiers if and when Sky Sports UHD becomes available.