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No 4k resolution option with 360 box

uF0n
Tuning in

I've got the 360 box connected to a Denon x4200 receiver and then a 4k Epson projector. The 360 box is not sending a 4k signal, and the resolution options in settings are only 576, 720 and 1080. Currently set on automatic.

I've tried power cycling to force a new HDMI handshake, but no change. All equipment connected with fibre optic HDMI cables, and 4k works with other devices, just not the 360 box.

How do I force the 360 box to set 4k resolution?

2 REPLIES 2

roy247
Community elder

You can't force the 360 into 4K it detects the native resolution of the TV, as you are not using a 4K TV I can only suggest you read this help page while you wait for someone with experience of connecting a projector, if you connect the projector directly to the 360 does it pick up that it's connected to a 4K device.

 

dannylau
Very Insightful Person
Very Insightful Person

https://support-uk.denon.com/app/answers/detail/a_id/4377/~/hdr-passthrough-not-working

Have you tried what is recommended here

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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