on 14-08-2021 19:31
With the new Premier League season beginning this weekend I have to admit I am slightly Sky Sports UHD is still not available on Virgin Media.
This, if I'm correct was rumoured to have been on Virgin 2 years ago yet still nothing!!
Does anyone have any further news as to when/if it is still coming?
on 02-01-2022 09:31
Hi @Tonyt1962, sorry to hear this.
Sadly we do not offer Sky sports UHD currently, as sky will only allow us to have Sky Sports HD. We do have BT sports UHD - is this what you were referring to?
Sad to hear you are thinking of leaving us when your contract ends - if there is anything further we can do to help please let us know!
All the best, Molly.
on 02-01-2022 14:06
Given I posted my comments in a thread titled ‘where is my sky sports 4k’ I was referring customer services saying the sky sports uhd footy would be with virgin very soon ( it was announced in 2019 for goodness sake!)
so yes I will be off in July !
on 04-01-2022 14:32
Hi Tonyt1962
We are always looking to improve out services. Sky Sports UHD is something that we would like to have.
When this will be ? its best to keep an eye on any news here
Gareth_L
on 04-01-2022 18:29
19-03-2022 14:54 - edited 19-03-2022 15:05
So, does anything think I was lied to when I recently upgraded to the Ultimate Volt bundle...
Virgin WhatsApp log wrote:
24/02/2022, 15:33:37] (me): Does this also include everything that is in my current contract?
[24/02/2022, 15:34:57] (me): ...and do you know when Sky Sports/F1 will be available in UHD, as I've been waiting for them for about 2 years since Virgin first mentioned them.
[24/02/2022, 15:40:15] Virgin Media: Yes the TV packages is still the same, and the two box are still included here.
[24/02/2022, 15:42:13] Virgin Media: And yes when you are in Ultimate Bundle the Sky Sports UHD is already included here.
on 19-03-2022 16:23
tyc0746 you were lied to. Sky Sports channel are definitely not available in 4K/UHD.
on 20-03-2022 07:43
@tyc0746 wrote:So, does anything think I was lied to when I recently upgraded to the Ultimate Volt bundle...
Virgin WhatsApp log wrote:
24/02/2022, 15:33:37] (me): Does this also include everything that is in my current contract?
[24/02/2022, 15:34:57] (me): ...and do you know when Sky Sports/F1 will be available in UHD, as I've been waiting for them for about 2 years since Virgin first mentioned them.
[24/02/2022, 15:40:15] Virgin Media: Yes the TV packages is still the same, and the two box are still included here.
[24/02/2022, 15:42:13] Virgin Media: And yes when you are in Ultimate Bundle the Sky Sports UHD is already included here.
Certainly looks that way or a misunderstanding from the offshore customer services. Either way tge specific question was asked and then answered which could have influenced your decision. Surely this is grounds to cancel without penalty due to mis selling?
on 20-03-2022 13:50
on 22-03-2022 13:55
Thanks for posting on our community forum!
My apologies for the inconvenience and any miscommunication that may of been provided, if you've been entered into a new contract as advised above you would be provided with the opportunity to cancel without charge if you're within the 14 day cooling off period.
Regards
on 23-03-2022 10:00