on 02-06-2022 17:43
Hi I need a replacement remote for my 360 box. The one I have isn't working. Keeps saying age isn't available when I try on web page.
on 02-06-2022 17:56
Have you tried using an alternative browser and/or using a private browsing session? That often works.
If all else fails, VM staff should respond on here in a few days.
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on 05-06-2022 09:24
Hi moi68 - thanks for posting - Have you tried new batteries?
Best,
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on 05-06-2022 20:57
Yes, first thing I tried
on 05-06-2022 21:06
What's wrong with the remote, also the webpage hasn't worked for a while you need one of the forum team to order one.
on 08-06-2022 09:35
Hi moi68,
Can you try ordering a new remote here
I've checked and the link is working fine, any issues let me know and I can pop you over a private message.
Alex_Rm
on 08-06-2022 12:28
@Alex_RM wrote:Hi moi68,
Can you try ordering a new remote here
I've checked and the link is working fine, any issues let me know and I can pop you over a private message.
Alex_Rm
Hi Alex_Rm,
That link works until you get to the question " Has this solved your issue ? ", then if select either Yes or No you get,
on 10-06-2022 14:18
It just comes up" oops can't find the page".
on 10-06-2022 20:11
Hi roy247,
Thanks for pointing that out for us. I've just been able to replicate this now so have fed this back to the relevant teams.
@moi68 - I am assuming this means you still need help so have sent you a private message so I can pass data protection with you and get a replacement ordered 🙂
Just click on the little plum envelope at the top right-hand side of the page to access your inbox.
Thanks,