New remote not fully working.

[MisiesD]

Had new remote delivered on Friday.  All fine except tge 'see all' aspect of saved programmes therefore,  cannot access more than a few. 

[roy247]

Hi MisiesD,

Just to clarify the problem are you saying when you have highlighted the see all option pressing OK doesn't list all your recordings, if they are part of a series you then need to highlight the series and press OK.

[Paulina_Z]

Hi @MisiesD,

Welcome to our Community Forums! Thank you for your post and I'm very sorry to hear that you're having some issues viewing all of your saved programmes! 

I can see that @roy247 advised you on how to view all of your saved series link episodes. Is there anything else we can do to help?

Please let us know and we'll be happy to assist.

Thank you.

[Clay745]

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@MisiesD wrote:

Had new remote delivered on Friday.  All fine except tge 'see all' aspect of saved programmes therefore,  cannot access more than a few. 

www.mybalancenow.com

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Remove the batteries and clean the remote control terminals with a small solution of alcohol, using a cotton bud or soft cloth, then place the batteries back into the remote control. Replace with fresh batteries. NOTES: Insert a battery consistent with the + pole and - pole according to the indication.