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New customer issues

Kazza8888
Tuning in

Can anyone help !!!!

we installed the new v6 system yesterday and we are having issues

1 the tv keeps freezing and we can’t change channels and then it reboots. Really annoying when watching live sport.

2 the lip sync is completely off. We changed the audio delay but when we change channels or programmes the lip sync changes again. 

can anyone help because I’m really thinking about cancelling this subscription. As it’s awful

 

11 REPLIES 11

Thank you for your help. Everything is working now 

Thanks for the update Kazza8888 and we're pleased to hear this has now been resolved.

 

If you need us again in the future please don't hesitate to get in touch. 

 

Rob