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New cable for tv box

cushy0001
Joining in

on ‎05-02-2022 07:50

I have a damaged cable and require a new connection for my tv box? Can I order here? Thanks

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2 REPLIES 2

japitts
Very Insightful Person
Very Insightful Person

on ‎05-02-2022 09:32

You can report service faults either by calling 150, or waiting here - but this isn't a real-time service and you may be waiting a couple of days,

What's the fault you have with your service, and what makes you think you need "a damaged cable"? What cable/connection do you think is damaged, and why?

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Akua_A
Forum Team
Forum Team
In response to japitts

on ‎07-02-2022 12:18

Hi @cushy0001,

Welcome to our community forums and thank you for your first post.

Sorry to hear you are having issues with your TV Cable. We want to best help. As mentioned by @japitts, are you able to specify what cable you are having issues with? Also, what kind of damage has it got? Are you able to send a picture of the cable so we can best understand?

Thanks,

 

Akua_A
Forum Team

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