cancel
Showing results for 
Search instead for 
Did you mean: 

New box

scottbradley571
Joining in

I'm getting a 360 box to replace my tivo, will I lose all recorded programs I have or will they transfer over once I connect the new box? 

3 REPLIES 3

newapollo
Very Insightful Person
Very Insightful Person

Hi @scottbradley571 

You will lose all recordings and series links unfortuntely.

It's a completely different operating system to the older TIVO and V6 boxes.

You might be able to see some of your recordings via on Demand and Catch Up

It might be a good  idea to make a note of any series links you have as well as they can't be transferred over either.

EDIT The following page should help with any questions you may have about the 360

 https://www.virginmedia.com/help/virgin-tv-360 

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts.
Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

japitts
Very Insightful Person
Very Insightful Person

You will always lose your recordings when you have a box replaced, regardless of TiVo/V6 or 360

Then, a conversion from TiVo/V6 to 360 comes with a health warning...

360_enjoy recordings.JPG

 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Sofia_B
Forum Team (Retired)
Forum Team (Retired)

Hi @scottbradley571

 

Thanks for your post 🙂 

 

I'm glad to see the Community was able to advise you on this. 

 

If you have any further queries, please pop another post on this thread and we'll happily assist. 

 

Thanks, 

Sofia
Forum Team



New around here? To find out more about the Community check out our Getting Started guide