on 24-03-2022 14:45
Hi.
Added Netflix standard to my account yesterday.
No sign of any email regarding passwords or setup etc. Netflix has been added to my contract but can't see anywhere to activate it.
Any ideas. Have got the ultimate volt package.
Steve
Answered! Go to Answer
on 24-03-2022 15:59
on 24-03-2022 15:59
All sorted.
open the netflix app on the box
on 27-03-2022 12:58
Hi @Cawsie
Glad to hear you got everything sorted! If you have any other questions or concerns, please do not hesitate to post again on the community forums, we'll be here to help if needed :).
on 27-03-2022 20:56
on 30-03-2022 09:57
Hi @fuz
Sorry to hear that to add Netflix to your package you needed to have the speed reduced. If you would like to discuss this further please join me on private message. Once we have passed account security I'll be able to locate your account discuss the package with you. You can see my PM in the envelope at the top corner of the screen.
on 30-03-2022 14:45
Got it added to my account no extra cost, waiting for an email but again not clear what you have to do.
on 01-04-2022 20:20
Hi @PhilipF, thanks for your post here.
Have you managed to get things resolved since your post? Please let us know if you need any further help.
Many thanks
on 01-04-2022 20:55
Tom no have not sorted.
on 04-04-2022 09:34
Hi PhilipF,
You should receive an email 24 hours after accepting the package with an activation link.
Has this been received since your last post?
Alex_Rm
21-08-2022 00:52 - edited 21-08-2022 00:53
I'm still waiting on netflix activate now been 5 days and still no email have check spam to and nothing