on 10-12-2021 18:57
Every movie or series I start to watch freezes about 3-5 minutes in screen goes blank then when picture comes back it’s frozen I have to click pause for count of 10 then click play it starts again and seems fine for rest of movie or series episode. Anyone know the cause of this or having the same problem?. Never did it on the V6 box.
on 10-12-2021 19:10
Don't know if it's related to this problem but try the Match frame rate setting.
on 10-12-2021 20:41
Thanks Roy247 for quick reply but I’m sorry to say what you said has gone way over my head where will I find frame rate settings?
on 10-12-2021 20:56
Settings > Audio & Video > Match frame rate (can either be on or off)
on 10-12-2021 21:03
Thanks Newapollo
just checked and it’s set “on”
on 10-12-2021 21:11
Hi again @carni2k5
As per the link @roy247 sent you, switch it to Off and see if that stops the netflix freezing.
It may be you have to keep setting it to off before using netflix, and then set it to on for normal TV
on 10-12-2021 21:26
Hi carni2k5,
BenMcr provides a bit more info in this thread,
Roy
on 10-12-2021 21:46
Thank you will give it a try and let you know the outcome
on 13-12-2021 09:16
Cheers, carni2k5. Let us know how it goes.
Thanks,
Corey C
on 31-01-2022 23:28
Didn’t work still freezing on everything selected at the start suppose just got to accept it if click pause then play it starts again.