Netflix activation link absent

[sj6sj]

I have been an account holder for 6 weeks with no activation link for Netflix. Customer support not able to do much. IT ticket raised to no avail. What else can I do? It clearly seems like a breach of contract to me. I am paying for something that I was told was part of the contract and now virgin media not able to provide that service. 

[TouchingCloth]

You are not alone. Look for netflix issues in accounts and other areas. Been ongoing for 5 months for many of us despite posts at the head of the forums saying its sorted and the are working through the backlog. I think they have one person spending about 10 mins a week looking at the growing list and thinking ahh I'll do it later

[Gareth_L]

Hello sj6sj,

Thanks for your first post and welcome to our Community.
Sorry to hear you are having an issue with Netflix Account.
I'd like to take a look into this for you and get an update. 
If you don't mind, I will need to send you a private message to pass security. 
If you can check the purple envelope top right of your screen that would be great. 
Regards     
Gareth_L
 

[TouchingCloth]

 If you're lucky they will raise a ticket. Not actually sure this means anything other than throwing a piece of paper in the air.

If you do get it resolved....buy a lottery ticket