My TV Keeps Turning Itself on

[onlyme999]

I have a Samsung smart TV.

I had Virgin Broadband and TV installed on Monday. 

When I place my TV in standby mode it occasionally turns itself back on.

This did not happen before I switched to Virgin.

Any advice?

[japitts]

Do you have power-saving set on your VM box?

Which box do you have?.. Check here 

[onlyme999]

I have a Virgin TV 360 box

Power saving. I dont know. Its as it was set up

[newapollo]

It sounds like you have HDMI-CEC set up on your TV.  This is a feature designed to allow users to command and control devices connected through HDMI by using only one remote control. For example, by using the remote control of a television set to control a sound bar, set-top box and or Blu-ray player

If that's the case and you turn that off on your TV this should stop your TV turning itself on.

It's also worth checking/changing the settings on your TV360  eg one power as per the screen shot below

[onlyme999]

Dave

thanks for that. I will check my TV.

What setting should the one power be at?

[newapollo]

Hi again onlyme999,

There's some excellent advice regarding the settings from forum member pau0363 on this thread Samsung-TV-Turns-on-at-Night-Randomly 

[onlyme999]

Excellent!

This worked

[Neilbrunton]

I have been having the same problem of Samsung 7 series TV turning on usually in the middle of the night since upgrading to Virgin 360. The advice given here has stopped it happening by does anyone know why the Virgin box is commanding the TV on. I should be able to have HDMI-CEC turned on without this happening. It never happened before I upgraded the V6 box to 360.

[markdyer72]

I have Samsung tv u49ks7000 series and I have hdmi-cec on and don’t have any problems with the tv turning itself on 

[Neilbrunton]

Markdyer72

Do you have Virgin 360 running on a V6 box?