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Hub 3.0 and TV360

Arthur10
Just joined

on ‎08-01-2023 14:27

Hi, I am trying to connect a TV360 to my existing 3.0 Hub. The Hub connects to a single coax cable which comes into the house. The TV360 also needs a coax input, am I right in assuming that I will need to 'Tee' into the coax cable to accomplish this?

Thanks and regards,

 

Arthur

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3 REPLIES 3

japitts
Very Insightful Person
Very Insightful Person

on ‎08-01-2023 16:02

You're correct to assume that all VM equipment needs individual co-ax connections, and if you don't have one for whatever box is new, then you'll need a manned installation.

CS can arrange this if you call in, or the forum staff should be along in a couple of days. There may be a small charge, depending on the nature of the new equipment.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Roger_Gooner
Alessandro Volta
In response to japitts

on ‎08-01-2023 16:46

I don't believe that you get charged for a compulsory manned installation.

--
Hub 5, TP-Link TL-SG108S 8-port gigabit switch, 360
My Broadband Ping - Roger's VM hub 5 broadband connection
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Natalie_L
Forum Team (Retired)
Forum Team (Retired)

on ‎10-01-2023 17:52

Hi Arthur10, 

Welcome to the community and thank you for posting. 

I am sorry to hear you are having issues setting up your new equipment. 

We will be able to help but I will just need to take a few details via private message. I will pop this over to the purple envelope on the top right of this page now.

Speak soon, 

 

 

Nat
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