on 03-02-2023 10:17
Hi my free apps have not been working for 1 week
on 03-02-2023 16:10
Can you explain which free apps you mean and where you downloaded them from?
on 04-02-2023 15:44
Sorry I mean my apps like my 5 all them free ones
on 04-02-2023 15:45
My5 all4 bbci player all the free ones
on 04-02-2023 16:34
How's your box connected to your hub, the apps all use the internet.
Have you tried rebooting the hub and 360 box.
on 04-02-2023 17:09
Check whether you can view OnDemand programmes - in common with streaming apps, these use the internet - so connectivity is the first thing to rule out.
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on 04-02-2023 17:26
I’ve rebooted it it’s connected by wifi it says app not accessible
on 04-02-2023 17:30
As per my post above. .
Check whether you can view OnDemand programmes - in common with streaming apps, these use the internet - so connectivity is the first thing to rule out.
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on 04-02-2023 17:39
On demand is saying the same thing only thing working is Netflix
on 04-02-2023 18:31
Did you reboot both the box and the hub or just one. What error message do you get when you try the Apps.
If you go to Settings, System, Diagnostics, you have Internet connection at the top and if you scroll down the page you what's your Connection speed and is there 3 green ticks.