on 21-07-2021 18:46
I've just noticed that on channel 523 is Eurosport 4K for the Olympics but when I change on it it says that "We are currently setting up your channels and it should be available soon". Even if there is EPG available. Is everyone getting the same message?
on 21-07-2021 18:52
I’ve just tried with no issue. My TV also detects the broadcast as HDR.
on 21-07-2021 18:55
Ok, thanks for your reply. I will restart the TV360 box. Just to be clear, you have a TV360 too, right?
on 21-07-2021 19:07
@IoanaNeacsu wrote:Ok, thanks for your reply. I will restart the TV360 box. Just to be clear, you have a TV360 too, right?
I do indeed. Yes, try the old ‘off and on’ and see if that works.
on 21-07-2021 19:15
I tried on and off, didn't work. I then powered it off from the button in the back, didn't work. I tried factory reset from the menu and it worked. Thank you
21-07-2021 19:15 - edited 21-07-2021 19:20
Eurosport are providing eight “pop-up” channels for their Olympics coverage.
Eurosport 4K - 523
Eurosport 3 - 537
Eurosport 4 - 538
Eurosport 5 - 539
Eurosport 6 - 540
Eurosport 7 - 541
Eurosport 8 - 542
Eurosport 9 - 543
I’m on the V6 TiVO platform & currently get an “unsubscribed” message on the 4K channel.
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on 21-07-2021 19:16
I’m glad you got it sorted 🙂
21-07-2021 19:28 - edited 21-07-2021 19:29
@nodrogd A channel refresh from the Help menu sorted the issue with 523 for Japitts as per the thread in the VIP chat area.
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on 21-07-2021 19:32
@Graham_A wrote:@nodrogd A channel refresh from the Help menu sorted the issue with 523 for Japitts as per the thread in the VIP chat area.
Thanks @Graham_A . Just spotted Japitts post on the V6 board:
https://community.virginmedia.com/t5/Virgin-TV-V6/Eurosport-UHD/m-p/4777742/highlight/true#M97006
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on 21-07-2021 20:05
I'm having the same issue on my 360 box. There is no refresh channels option and I don't want to factory reset my box and lose my recordings.
Have tried turning off from switch at back but still not working.
Any ideas?