on 30-01-2023 20:54
Hi I just clicked on a movies channel by mistake, how do I find out if its activated and if so how do I cancel it.Thx.
Answered! Go to Answer
on 30-01-2023 22:16
Just so you know, typing on the internet in all capitals is considered shouting. You might want to check your caps lock....
If you've not entered your PIN and the channels still prompt you to subscribe, it's safe to assume you've not added them.
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on 30-01-2023 21:57
Which channel did you click on? That would be useful to know.
You can't add a premium package just by selecting an unsubscribed channel, you'd need to enter your PIN on an "add this package" page to do that.
The only way to be sure is to contact VM-CS.
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on 30-01-2023 22:11
I CLICKED ON SKY PREMIERE,I DIDN'T PUT MY PASS CODE IN,BUT ALL THE PADLOCK SYMBOLS ARE GONE FROM ALL SKY MOVIE CHANNELS,THE CHANNEL NAMES ARE STILL DULL AND IT SAYS PRESS OK TO SUBSCRIBE TO THIS CHANNEL. THX.
on 30-01-2023 22:16
Just so you know, typing on the internet in all capitals is considered shouting. You might want to check your caps lock....
If you've not entered your PIN and the channels still prompt you to subscribe, it's safe to assume you've not added them.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks