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Catch up

Ejcor4
Joining in

on ‎12-07-2021 18:22

The handmaids tale from last night does not appear on catch up search or lists. Why?

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9 REPLIES 9

Anonymous
Not applicable

on ‎12-07-2021 18:26

It shows for me on V360 🧐

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japitts
Very Insightful Person
Very Insightful Person

on ‎12-07-2021 18:36

I can't see any C4 VoD from yesterday, which suggests C4/VM may have a delay somewhere. If it's not uploaded by tomorrow, then it'll be worth checking.

The (limited) non-football programming on ITV & C5 yesterday seems to be ok.

I'd always recommend recording programmes if you know you're going to want to watch them.

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Ernie_C
Very Insightful Person
Very Insightful Person
In response to japitts

on ‎12-07-2021 18:42

Not a problem on my TV 360.

Go to last night’s episode in the backward Guide.

Press OK.

Press OK.

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Ejcor4
Joining in
In response to japitts

on ‎20-07-2021 09:31

It's still not there. It's a waste of time having a service that does not work. I watched it on the internet instead, but shouldn't have to. I can't afford to keep my tv on standby to record programs. Gas and electricity is too expensive, so I don't use that option anymore. I do know that it's an option. The point is, why provide a service that clearly doesmt work. It's the only program I really watch at the moment. I've noticed similar questions on here. Virgin should do something about these issues but thank you for your reply.

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Steven_L
Forum Team
Forum Team
In response to Ejcor4

on ‎20-07-2021 10:52

Thanks for coming back to us @Ejcor4.

 

Are you turning your box off at the wall socket at night or when not using the service? if you are doing that it could be an issue with the box not updating correctly.

 

I will also report the issues to our team about the episodes not being available for you.

 

Regards,

Steven_L

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japitts
Very Insightful Person
Very Insightful Person
In response to Steven_L

on ‎20-07-2021 11:35

@Steven_L 

You might want to compare notes with @Lisa_CC who raised these VoD faults on Sunday.

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Steven_L
Forum Team
Forum Team
In response to japitts

on ‎20-07-2021 11:49

Thanks for the heads up @japitts, I will check with her right now.

 

Regards,

Steven_L

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japitts
Very Insightful Person
Very Insightful Person
In response to Steven_L

on ‎20-07-2021 11:52

Edit: Sorry, I'm getting my threads a bit mixed up here...

Lisa raised a couple of ITV-specific issues on Sunday. This thread seems to be about C4 issues from a week ago which, as far as I know, are long-since resolved.

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Steven_L
Forum Team
Forum Team
In response to japitts

on ‎20-07-2021 11:59

You've not @japitts, she did raise an issue for on demand content over the weekend with Manifest, Love island and Jersey Shore.

 

Thanks

Steven_L

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