Cannot record or pause - CS6002 Can't find hard drive

[Dibbdobs]

We have a fairly new box about 2 weeks since install & today we are seeing this constant error on screen Can't find hard drive CS6002, if this problem continues contact Virgin. We’ve rebooted it several times but it’s made no difference.

Can we get an engineer?

[Dibbdobs]

Appreciate the reply japitts but I replied to a forum team member , I was thinking they would read that , I mean this installation has been the most problematic ever, the time I’ve wasted is crazy.

[japitts]

Being an online forum, all replies on here are visible to all users.

A staff member might well respond in this thread and be able to help, but if you were asking this question from scratch we'd just move the post.

Good luck getting it sorted in any case.

[Reece_MH]

Hi @Dibbdobs,

I can see you've already created a new post and one of our team are giving you a hand in PMs - they'll be able to assist as much as possible from there 🙂

Take care,