on 02-10-2021 17:23
On TV I've done this:
Settings/Watching TV/External Inputs/TV Box Setup/TV Box Control Setup/Setup
Then I am asked to select the correct input that the TV 360 box is connected to so I select HDMI 1
It then searched for the box and asks me to select my provider so I select Virgin Media
I'm then presented with a picture in picture display on my TV that shows what channel my TV 360 is playing and and I'm asked to press the 'prog up' button on my Sony remote to make sure that the channel actually changes in the picture in picture view of my 360 box but the channel does not change and the Sony remote does not control the 360 box at all.
Has anyone successfully managed to control the 360 box using a Sony Bravia remote?
Answered! Go to Answer
on 02-10-2021 19:10
No worries, thanks for your help. I will actually contact Sony, good idea.
on 02-10-2021 21:25
Thanks Dave. I updated my V6 box to 360 at which point my Sony bravia remote couldn't work the box anymore, but searching for Ziggo did the trick 👍
on 03-10-2021 05:59
Where exactly did you search for Ziggo? I've tried that on my TV and nothing shows up?
on 03-10-2021 11:18
I went Settings > channels & inputs > external inputs > TV box setup > setup by model number > TV box > set up > then pick your HDMI input > then type in ziggo > then type in media box. Fingers crossed!
on 03-10-2021 11:43
Pretty sure I tried that already but I'll give it another go.
on 04-10-2021 17:02
OK so:
Settings > channels & inputs > external inputs > TV box setup > setup by model number > TV box > set up > then pick your HDMI input > then typed in ziggo
Then it asks me to Select Your Manufacturer and gives me two options:
Ziggo (the one I typed in) & No Manufacturer
When I select Ziggo it then asks me to search by model number?
on 04-10-2021 22:20
At that point I searched for "media box" and it found it.
05-10-2021 06:14 - edited 05-10-2021 06:14
Ah I see, mine doesn't find anything at that point 😞
on 05-10-2021 23:02
Frustrating. Mine is a 2021 model, maybe Sony have updated the software? Worth dropping Sony a line though.
on 20-11-2021 21:24
Same issue on a new Sony KE-48A9.... bit of a battle 😔