on 05-12-2021 14:48
on 05-12-2021 14:56
You’ll need to explain a bit more what you mean by ‘not working’.
What are you trying to do?
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on 05-12-2021 14:56
You’ll need to explain a bit more what you mean by ‘not working’.
What are you trying to do?
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
05-12-2021 14:59 - edited 05-12-2021 15:03
Hi @Tzhanna
In what way doesn't the back button work? What are you trying to do please?
It takes you back to the previous screen when browsing through menus, or back to a video from the main menu.
I used to get mixed up when I first got the 360 remote as I thought the back button would take me back to the previous channel I was watching, however I since discoverd I needed to press the TV button on the 350 remote to do that
on 05-12-2021 15:00
Back button does absolutely nothing... I think it should take you back to previous channel.
on 05-12-2021 15:05
Hi again @Tzhanna
As per my previous post, you need to use the TV button to go back to the last channel. It took me about a week to get used to it.
The screenshot below may help explain the button functions on the remote.
on 05-12-2021 15:18
Thanks for the answer.. Just realised I got confused as well... It is the TV button that takes me back one channel...
on 07-12-2021 15:26
Hi @Tzhanna
Great to hear this was figured out, is there anything else we could help you with?
Regards
on 07-12-2021 16:29
Many thanks.... Not yet...
on 09-12-2021 16:47
Do let us know if we can assist you further.
Kind regards,
Zak_M
on 09-12-2021 16:50
Many thanks... Not at the moment.