on 30-07-2022 20:01
I see tonight that for some reason both BBC 3 and BBC 4 are missing from my V360 box, the EPG's are fine but the channel i simply not there (although the red button prompt can be clearly seen).
When might I expect to be able to view BBC 3 and BBC 4 HD via my cable account again ..?
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RayW2
on 30-07-2022 20:07
on 30-07-2022 20:32
Looks like a repeat of Wednesday's issue (and a reboot isn't fixing it for me 🙄)
https://community.virginmedia.com/t5/Virgin-TV-360/No-BBC3-and-BBC4/m-p/5077503
Also noted in the V6 forum:
https://community.virginmedia.com/t5/Virgin-TV-V6/BBC3-BBC4-errors-v53-today/m-p/5079909#M107951
on 31-07-2022 07:59
They cam eback on about an hour after my post (I tried a re-boot before my original post to no avail.).
on 02-08-2022 10:38
Hey RayW2, thank you for reaching out and I am sorry to hear that your BBC channels wasn't working.
I have just taken a look and everything seems to be okay now.
Please can you confirm to me how these channels have been since the weekend? Thanks
Matt - Forum Team
New around here?
on 07-08-2022 08:39
I finally did a re-boot of the 360 which restored the channnels (after about 20 minutes or so) - all has been OK since ...
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RayW2