on 19-01-2022 13:36
I have had no BBC1 HD all day. Other channels appear to be there. Seems to have happened to others before but no definitive answers
Answered! Go to Answer
on 20-01-2022 09:12
And now it’s fixed! (About an hour after I called VM this morning)
on 19-01-2022 14:07
Hi @HYpno27
Is it just the sound on BBC1 HD or is it the full channel?
If it's the sound then VM are aware and it's been fixed in most places.
on 19-01-2022 14:17
@HYpno27 wrote:I have had no BBC1 HD all day. Other channels appear to be there. Seems to have happened to others before but no definitive answers
Same for me here in London (area 21). No sound or picture. BBC One SD broadcasting normally. No other channels are affected as far as I can tell.
on 19-01-2022 14:24
Same here in Area 20 (Southampton). No BBC1 HD but all other channels look to be ok.
on 19-01-2022 14:59
on 19-01-2022 15:10
I suggest looking at Check service status at the top of the page.
If nothing is showing you could also try the Service Status number 0800 561 0061. This often gives details of more local issues down to postcode level.
If nothing is showing in either of the above then we can flag this to mods as VM won't be aware yet.
on 19-01-2022 15:33
According to the service status, there is a known problem with sound on BBC ONE HD. I currently have neither sound nor picture on this channel. London, area 21.
on 19-01-2022 15:56
Please flag to mods as I can't see anything about vision issues
on 19-01-2022 17:43
@HYpno27 wrote:Please flag to mods as I can't see anything about vision issues
VM staff will reach this thread in due course, if you want an immediate response I can only suggest calling in.
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on 19-01-2022 20:01
I still have this problem in Fareham