cancel
Showing results for 
Search instead for 
Did you mean: 

BBC I player app not loading

Ginalouise86
Joining in

My BBC iPlayer app won't load.

All other apps are working and I can get BBC iPlayer on other devices.

How can this be fixed please? 

 

 

10 REPLIES 10

dartguru
Dialled in
I get a message saying that it's security certificate expired yesterday, with an option to proceed anyway, which doesnt work.

And the annoying thing is, the app not accessible pop up appears while watching bbc and can't get rid of it. Bbc is unwatchable because of it

Press pause and then play.  You'll be a second or two behind live but at least the stupid prompt will disappear.

That did the trick 🤣🤣 cheers

Pay all that TV (icence and BBC can't even keep their apps upto date. 

Fixed now it appears 😊

Appears to be working again now.

newapollo
Very Insightful Person
Very Insightful Person

Hi @Ginalouise86 

I just tested this, The iPlayer wouldn't open for me showing error CS2400.

I closed iPlayer down, and then opened and closed the ITVX app.

I then re-opened iPlayer and it started working again.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts.
Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

moof
Fibre optic

there was a reported nationwide BBC iPlayer issue Sunday 19th Feb 2023

a BBC spokesperson said: “We’re aware of a technical issue affecting BBC iPlayer viewing" ..mine resolved a short while later.

 

...what I was more puzzled about was the fact I didn't realise TV360 was using iPlayer to simply view BBC1 (101) or BBC2 (102) where I was seeing the error

 😞 I really don't like this TV360 user interface compared to previous V6 and long standing TiVo, find it flaky and annoying.

cs2400.jpg