I've asked multiple times via online chat to have my V6 boxes upgraded to 360 and each time I'm told a remote will be sent out only to wait... and wait.
It's been about 6 months since I first asked so hoping that posting on here may magically make it appear at sometime soon.
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The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
Phone them up, don't be scared to speak to a human, if you go through to retention, then you will get it sorted. This online chat is a load of rubbish and neither works.
If you want my advice I would stick with your V6 until they have sorted out 360 as it’s very buggy and lacking a lot of features…only my opinion of course
Not about being scared, it's about time faffing around on hold for an eternity.
In all honesty i'm not that fussed about it, which is why i've not rang them up but the online chat should still do what they say they will from a customer service point of view.
