on 24-12-2021 16:06
Hi all
My TV360 box is linked up to my Yamaha AVR and the AVR to my UHD42 projector. When on Amazon Prime app the movie dialogue volume is very low however, the movie effects volume is fine. When I change the AVR scene/program settings it doesn't appear to make any difference to the dialogue so i'm assuming it's something to do with the box or app...I'd appreciate some assistance if possible. Many thanks 😉
on 24-12-2021 16:28
Have you got the Prime Video app on any other device you could connect to the AVR? Might be a useful test to see if it is a Prime issue or a 360 box issue.
Also I have moved your post to the TV 360 board.
______________________
Scott
My setup: VM TV box, M350 Fibre broadband with Hub 3 in modem mode connected to a Netgear R7000 router. Telewest/VM user since 2001.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 24-12-2021 17:52
on 27-12-2021 14:36
Hi ewhitey,
Thank you for your post. I'm very sorry to hear about the issue you have had with this app.
If you disconnect the Yamaha AVR and run it directly through the projector do you continue to have a low volume issue?
^Martin