Hi @deans6571
VMO2 don't always get the same updates as the Dutch, or at the same time. In fact we've had some updates before the Dutch Ziggo boxes have received theirs, and we completely missed out the 4.38 which they received. We already had most of that and the rest was incorporated in our 4.39 update
VMO2 stagger the updates over a number of weeks, and we generally see a few posts from the early adapters a good 2 or 3 weeks before the general rollout begins. Checking my records the earliest VMO2 update to 4.39 was on 30th March, I received mine on 20th April.
This 4.40 update (if we receive it) should prevent a few complaints.
Better handling of programs that are split
Sometimes a program is split into two parts when another short program comes in between. When recording these programs, not always both parts were recorded. That has now been resolved. Even though a program is shown in two parts in the TV guide, you will see one complete recording in your recordings.
Also, looking at the subtitle screenshots, the new version (should we receive it) now has a clear background and the text appears to be slightly more towards the bottom of the screen. Again that may help some people that complain about subtitling, although that's really an empirical experience, and what's best for one isn't best for others. I don't see VM or the braodcasters ever getting this right for everybody, although a choice between different formats of subtitling would be nice.
DaveI don't work for Virgin Media.I'm a Very Insightful Person, I'm here to share knowledge.
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