Community FAQ
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

360 upgrade

Doog48
Joining in

on ‎11-01-2023 15:57

Just upgraded to 360, main box downstairs no problem, but upstairs, TiVo not showing “ready to upgrade to 360” message, so how can I upgrade my upstairs box please.

0 Kudos
3 REPLIES 3

Adrian_H
Virgin Media Staff
Virgin Media Staff

on ‎11-01-2023 16:15

Is your current upstairs box a V6 or a TiVo ?

Adrian Hayes
Virgin Media
---------------------------------------------
I work for Virgin Media but I browse and post on the forums during my spare time.

0 Kudos

japitts
Very Insightful Person
Very Insightful Person

on ‎11-01-2023 17:15

As per Adrian, check the pictures on https://www.virginmedia.com/care/tv-fault/which-tv-box 

V6 are software-updated. TiVo are hardware swapped to TV360-mini without a hard drive.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos

Doog48
Joining in
In response to japitts

on ‎11-01-2023 17:58

Good news, switched the upstairs V6 box off for an hour, switched back on, and walah, it started downloading the upgrade software, thanks all.

0 Kudos
Top