360 update - standby light

[Kev_B]

Hi,

We’re updating your 360 box from today. In response to feedback that the colours indicating ‘standby’ and ‘on’ were too similar, the colour of the ‘standby’ light on the front of your Virgin TV 360 box is changing from light-blue to red

[kirk1690]

Cheers mate 

[covkid69]

my light on the 360 main box has stopped working altogether but seems ok on the mini box

[John_GS]

Hi covkid69

Thanks for coming back to us. 

Does a reboot help of the box?

Best,

[covkid69]

yes it does seem to get it working again but not for long until it buggers off again 🤣

[John_GS]

Can you attach a photo of this please?

Kind regards,

[covkid69]

 as requested

[John_GS]

Thanks covkid69

Is this whilst the box is switched on and it's working?

Kind regards,

[covkid69]

Yes I was watching my recordings at the time that picture was taken.so yes it was on.
have rebooted the box and now the light is back on but not sure how long for 

[John_GS]

Great, keep me posted on here if it goes off again

Best,

[covkid69]

Will do