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pj_oconnell
Tuning in

Could someone please tell me approx how long the remote takes to arrive after signing up for a free upgrade?

thanks

1 ACCEPTED SOLUTION

Accepted Solutions

BlueLou
Virgin Media Staff
Virgin Media Staff

it can be around 7-10 days for it to arrive, as the order needs to be processed first.  When did you sign up? 

See where this Helpful Answer was posted

4 REPLIES 4

BlueLou
Virgin Media Staff
Virgin Media Staff

it can be around 7-10 days for it to arrive, as the order needs to be processed first.  When did you sign up? 

It’s all sorted now I spoke to customer services

thanks for replying 

Paulina_Z
Forum Team (Retired)
Forum Team (Retired)

Hi @pj_oconnell,

 

We're glad to hear that this issue is now resolved! 🙂

 

We're always here to help if needed, so feel free to post on here if you wish.

 

Thank you,

Paulina_Z
Forum Team

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deans6571
Wise owl

@pj_oconnell wrote:

Could someone please tell me approx how long the remote takes to arrive after signing up for a free upgrade?

thanks


I signed up on Friday last week and my remote arrived today.

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Twitter: @deans6571