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360 remote can't reach box

potes
Joining in

Hi there,

The virgin box is sat in a comms cabinet in the garage as we use a HDanywhere matrix to distribute. The system uses IR to extend remotes to the cabinet only the 360 update now only uses bluetooth what would you suggest as the best solution in this scenario?

2 REPLIES 2

BenMcr
Very Insightful Person
Very Insightful Person

The 360 box will respond to commands from third party IR remotes however they need to have the right code database in them to work

Harmony remotes do, if you can get hold of one now that Logitech have stopped doing them. One4All also apparently work too

https://community.virginmedia.com/t5/Virgin-TV-360/Virgin-Media-360-Remote-with-Blustream/m-p/473431...

The box name is different as you need to set it as 'Ziggo Mediabox Next'

https://community.virginmedia.com/t5/Virgin-TV-360/360-with-Harmony-remote/m-p/4428850#M536

**********************************
I work for Virgin Media - but all opinions posted here are my own


@BenMcr wrote:

The 360 box will respond to commands from third party IR remotes however they need to have the right code database in them to work

Harmony remotes do, if you can get hold of one now that Logitech have stopped doing them. One4All also apparently work too

https://community.virginmedia.com/t5/Virgin-TV-360/Virgin-Media-360-Remote-with-Blustream/m-p/473431...

The box name is different as you need to set it as 'Ziggo Mediabox Next' png to ico

https://community.virginmedia.com/t5/Virgin-TV-360/360-with-Harmony-remote/m-p/4428850#M536


Thanks! This makes sense.