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360 hell

grumpynatoruk
Joining in

on ‎04-08-2021 15:22

i have had 360 now for 5 weeks in that time it has not worked for not recording or can't play recording and then strange msg in right side off-screen say box is off-line and play back stuttering i now have had  4 techs out and replaced boxes and still not working and now waiting for phone call  before this my v6 boxs where fine and no problems for 10yrs  and now cannot watch tv without freezing or menu stuck i have rebooted so meany times now it joke and done reset

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12 REPLIES 12

japitts
Very Insightful Person
Very Insightful Person
In response to LittleMick73

on ‎09-08-2021 13:34

@grumpynatoruk  Do you have more than one 360 in your home? Are they all converted V6, or are there any mini boxes?

@LittleMick73  I suspect Alex is seeing the OP as having more than one STB, and wants to know which one is affected.

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grumpynatoruk
Joining in
In response to japitts

on ‎09-08-2021 14:48

all fixed now engineer fitted new box

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David_Bn
Forum Team
Forum Team
In response to grumpynatoruk

on ‎11-08-2021 15:01

Thanks for the update @grumpynatoruk, and we're pleased to hear that this has now been resolved for you

 

Do feel free to come back to our Community Forums if you require any further assistance

 

Kindest regards,

 

David_Bn

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