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360 box

randy_geriatric
Joining in

Have recently had a 360 box, the passed week or so it has started freezing the picture or just turning off. Last night happened several times and takes an age to reboot and come back on. Very frustrating.  I have checked all the cables and things required. Please help

2 REPLIES 2

japitts
Very Insightful Person
Very Insightful Person

Sounds like the box has a fault to me - possible hard drive related, but at the very least it shouldn't be rebooting like you describe. You're likely to need a tech visit and/or a replacement box.

The quickest way to report this is to call in - 150 from a VM phone, or 0345 4541111 from any other phone.

Otherwise if you wait around here for a few days, the staff team should response.

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Gareth_L
Forum Team
Forum Team

Hi randy_geriatric

Thanks for your post and sorry to hear the 360 box rebooting

Have you been able to get this sorted yet?

If not, I have sent you a private message to gain account access

Please ignore it if you dont require any assistance

Gareth_L