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360 box showing blank screen

Dottie31
Joining in

Good evening

i have a 8k Samsung tv, virgin have upgraded my TiVo box to the 360

when u set it up I can here it but have a blank screen, I have had 2 engineers but no one can seem to fix it, they are telling my tv is not compatible, I have even bought a 8k hdmi cable and that has not helped.

can anyone help me or I will have to end my virgin and move to sky

 

 

20 REPLIES 20

Good idea, I will post it now

 

thank u 😊