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360 box arrived but screen is account retrieval error CS1101

Laptopbabe
On our wavelength

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1 ACCEPTED SOLUTION

Accepted Solutions

japitts
Very Insightful Person
Very Insightful Person

Is this a new TV install? Or a conversion from V6? Are all the required connections (co-ax for live TV & internet for OnDemand/streaming) present?

On fora such as these, you can rarely give too much info as to problems, to enable others to give best advice.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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See where this Helpful Answer was posted

4 REPLIES 4

japitts
Very Insightful Person
Very Insightful Person

Is this a new TV install? Or a conversion from V6? Are all the required connections (co-ax for live TV & internet for OnDemand/streaming) present?

On fora such as these, you can rarely give too much info as to problems, to enable others to give best advice.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

All sorted now! Xx

Hi Laptopbabe,

Thank you for reaching back out to us and for the update, glad to hear this has now been resolved can you advise how this was fixed and what the issue was, all the information provided will help others facing the same issue?

Regards

Paul.

That isn't a problem, we are able to look into any Roaming issue.

Regards

Paul.