on 05-05-2022 19:32
on 05-05-2022 19:44
Is this a new TV install? Or a conversion from V6? Are all the required connections (co-ax for live TV & internet for OnDemand/streaming) present?
On fora such as these, you can rarely give too much info as to problems, to enable others to give best advice.
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on 05-05-2022 19:44
Is this a new TV install? Or a conversion from V6? Are all the required connections (co-ax for live TV & internet for OnDemand/streaming) present?
On fora such as these, you can rarely give too much info as to problems, to enable others to give best advice.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 14-05-2022 15:33
All sorted now! Xx
on 16-05-2022 15:50
Hi Laptopbabe,
Thank you for reaching back out to us and for the update, glad to hear this has now been resolved can you advise how this was fixed and what the issue was, all the information provided will help others facing the same issue?
Regards
Paul.
on 16-05-2022 15:54
That isn't a problem, we are able to look into any Roaming issue.
Regards
Paul.