on 19-02-2022 08:06
Hi,
I've just switched to a Virgin 360 tv remote on my Samsung Frame tv (2018 model).
The 360 remote is working fine with the Virgin tv, however I can no longer get either my Samsung remote or the 360 remote to access by Disney + Netflix or Amazon tv apps from my normal tv app menu.
My Samsung remote will turn the tv on and off but that's it.
Any help would be most welcome.
Thank you.
on 21-02-2022 13:52
Hi @Allanstr
Thanks for posting on our community forum!
Are you still unable to use either remote with the TV now?
Regards