on 17-11-2021 07:59
Hi,
Does anyone else find the new update, controller and visual layout not half as useful or user friendly as previous.
Regarding the recordings section, which is pitiful. Layout is poor, but having recorded the full series of film about a certain young wizard, all showed as recorded from the TV within “Saved”, now there is just the last film in the series available in my Saved. I have plenty of space left so that’s not an issue. Without me deleting, why or where have these gone. Is Birgin Media wanting me to pay through their services to watch them
Answered! Go to Answer
on 17-11-2021 09:31
on 17-11-2021 09:31
on 17-11-2021 14:19
Hi Ben,
Thanks for this info, all the “missing” stuff now, as is by magic, are found.
Your assistance is greatly appreciated.
(I do however stand by this new controller and on screen options are not half way as user friendly as the previous controller.)
Thanks again
on 19-11-2021 15:25
Hi JPickles,
Thanks for taking the time to post your feedback here.
I'm glad that Ben was able to help resolve some things for you. As for the rest I will feed this back to the relevant teams so they can take this into consideration going forward.
Let us know if you have any further issues.
Thanks,
on 19-11-2021 19:30
Thanks Kath_F
Jonathan