on 28-07-2022 12:36
Anyone updated to the new VM TV 360 firmware and now having issues with Audio pass through?
I was using the eARC feature previously with apple HomePods via AppleTV and now since the update the audio is no longer being played via eARC only works with internal speakers.
on 29-07-2022 20:41
none the less, I am having this issue so it looks like it can be replicated by anyone with Apple TV 4K 2021 Gen2 + HomePods in stereo.
Prior to the 4.41 update this wasn’t an issue.
on 31-07-2022 11:04
Can a developer or support technician look into this?
on 01-08-2022 20:29
Hi there @mahiragil, welcome to our forum and thanks for your post.
Sorry to see you are having issues with Audio pass through after updating the 360 firmware, I have sent a copy of this thread to one of the 360 product managers so they can be made aware of this if not already.
They will then have this looked at and hopefully resolved for you.
Regards
Nathan
The do's and don'ts. Keep the community welcoming for all. Follow the house rules
on 02-08-2022 10:10
Hi there , just a quick update on this issue.
I have heard back from the product team who have advised they are aware of this issue and are working on a fix.
Regards
Nathan
The do's and don'ts. Keep the community welcoming for all. Follow the house rules
on 02-08-2022 11:05
Excellent news. Thank you for the quick response and that engineers are aware / will be rolling out a fix.