360 Box intermittently unusable when launching Netflix

[WhaleTrain]

I seem to be having an odd issue whereby on the Netflix app is affected.

I will launch Netflix as usual, and I get one of three scenarios:

1. The app will launch and be useable - no issues with some freezing when navigating the UI
2. The app will simply stay on the Netflix boot logo for all eternity and will never load - I'm forced to restart the box
3. The app will stay on the Netflix boot logo but then shortly after will give me an error code and suggests I contact support.

To note, this only happens on my downstairs 360 box and not the 360 Mini box we have situated upstairs.

I've already tried a wired/wireless connection, restarting the box etc. and it still happens.

I get Netflix as part of my contract so I expect a working app.

[WhaleTrain]

Off and on since we first got the box around 2/3 years ago but we stopped using it due to the lack of TV package I had at the time.

Since I recontracted (last year) with the upgraded TV package and had Netflix included (and subsequently started to use YouTube more) we've used the box much more now and as a result we get it frequently.

The Mini box upstairs doesn't display this issue and is generally much faster than the downstairs, full phat 360 box.