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dodger01
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terrible call centre

Waited 28 minutes for answer, when answered cut off in error by call staff. redialled and 43 minutes wait to be answered,asked for disconnections and had to wait another 15 minutes. What a shambles. Glad I am leaving.

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Forum Team
Forum Team
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Re: terrible call centre

Hi dodger01

 

Thank you for posting on our community forum pages.

 

We are sorry to hear that you have had a disappointing experience when contacting us. We apologise for any hold times and inconvenience caused. This isn't the kind of experience we aim to provide. 

 

Can we help with anything on here? Please let us know. 

 

We will be sorry to lose you as a customer. 

David_Pn
Forum Team

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