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Marklapsley1969
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no dial tone

Got no dial tone phone line 

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Re: no dial tone

Hi Marklapsley1969,

Thanks for posting on the community.

I have checked your line and it's currently showing blocked so if you haven't tried this already I'd recommend unplugging everything from your sockets and trying a separate handset.

Please let me know if it's still the same

 

Rose
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Marklapsley1969
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Re: no dial tone

It's not the phone it's the line 

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Re: no dial tone

Hi Marklapsley1969,

Thanks for your reply.

Providing your equipment has been checked then I'll be able to arrange the engineer appointment for you.

I'm just going to send you a private message which you will find if you click on the purple envelope at the top right of the screen.

Talk to you soon

Rose
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BillyBhoy1888
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Re: no dial tone

 

 

I've got the same and it's been like this for yonks. Is there any Virgin Support on this forum that can help with a dead landline.

I've changed phones and still nothing.

 

HEEEEELP!

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Re: no dial tone

Hi there BillyBhoy1888, 

 

Cheers for your post - sorry to understand that you're having some issues with your landline at the moment. 

 

Have you been able to test an alternative handset at all? 

Cheers

Katie - Forum Team


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