how can i chat to VM via web chat and not a robot or questions and answers page, like i have always been able to web chat to someone and they respond to me and deal with issues
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Thanks for your first post and welcome to our forums page.
Can you expand on what you would like to discuss with us please? We would love to see what we can do to help.
I have always been able to talk via web chat and instant reply by someone there, but now only robot assigned answers. So do VM have the web instant web chat online to discuss things????
The online chat is manned by advisors that are there to help. How are you trying to access our online chat? Is there anything I can do to help on here?
can you then open a direct online chat between me and you then, as i cant find that onlne chat, i can only find the community bit
Webchat is available Mon to Fri , 8am to 8pm
And hit the "chat now" when they are open.
Top Tips for online safety. Never ask anyone to open a connection to your computer on a public forum. That way identity theft lies...
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