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stephensharon39
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my home phone line is not operating correctly, checked all connections

was ok a few weeks ago, but now the dialing tone sounds strange and when I ring out or receive a call the person at the other end canot hear me but I hear them and they sound robotic and crackly

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Dave_cq
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Re: my home phone line is not operating correctly, checked all connections

I presume you've you've removed and replaced the phone plug into the wall socket to make sure it's clean.

Could be a bad connection in the street cabinet in which case an engineer callout will be needed.

Also check you haven't got a crossed line ... dial 174 and an automated voice will tell you if you are still on the number you expect to be.

 

 

********* SuperHub 2ac - Asus rt-ac68u Router - Vivid 100Mbps **********

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leginegdoh
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Re: my home phone line is not operating correctly, checked all connections

A few other people have the same problem,BS37 area.

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Forum Team
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Re: my home phone line is not operating correctly, checked all connections

Morning stephensharon39, 

 

Thanks for your post and welcome to our community Smiley Happy

 

Have you tested another phone handset?

 

Let me know if this is something you still need help with.

 

Kind regards,

 

ALEX_RM

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