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jj99
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land line not working

Earlier today our phone line stopped working, we get a 3 tone burst on pick-up

It is not the phone The service status page says there's no faults in my area TN9. I tried the online test but it says all is ok.  No one has been available for on-line chat for several hours despite advertising availability from 8-8

Thanks for any help in advance.

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Re: land line not working

Hi jj99,

Welcome to the community.

I have just checked and I can see this fault is still active.

The current estimated fix time is today at 5pm but you should be able to keep up to date with any faults and fix times on our service status checker here.

Kind regards

Rose
Forum Team


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jj99
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Re: land line not working

thank you - that message was not there yesterday. JJ

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