Menu
Reply
  • 1
  • 0
  • 0
Vasshawke
Joining in
65 Views
Message 1 of 3
Flag for a moderator

home phone not working.

Our phone line is dead, the phone has been tested and works fine just no dial tone and has been like this for weeks.

Its showing as working fine but its not so can someone please get in touch ASAP

0 Kudos
Reply
  • 9.98K
  • 436
  • 688
Forum Team
Forum Team
38 Views
Message 2 of 3
Flag for a moderator

Re: home phone not working.

Hi Vasshawke,

 

Welcome to the Community!

 

I'm sorry to hear you're having trouble with your landline.

 

Thanks for checking the handset. I've run diagnostics on the line and it's showing clear on this end. I'd like to send a technician to take a look.

 

I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.

 

Speak soon

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


0 Kudos
Reply
  • 16.25K
  • 690
  • 1.09K
Forum Team
Forum Team
30 Views
Message 3 of 3
Flag for a moderator

Re: home phone not working.

Hi Vasshawke

 

Thanks for confirming the appointment, we appreciate it. 

 

I'd love to hear how it goes and will be here should you need any assistance moving forward.

 

Take care

Craig


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply