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Jacobyte
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home phone is not working

Hello, my phone line currently has no dial tone and when relatives try to ring me they get an engaged tone, this problem has got worse since yesterday, then I could ring out and get incoming calls but they would disconnect after about 5 min's and would after ring back again.

Any help would be appreciated with this problem, this is not the first time this has happened but usually sorts itself out but not today.

Mike.

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Forum Team
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Re: home phone is not working

Hi Jacobyte,

Welcome to the community. Smiley Happy

I am sorry to hear that your landline isn't working right now.  I have carried out some checks and had a look and there is an issue in the area.  This has now been escalated to our network engineers who will get right to work and fix as soon as possible.  As the issue has only just been escalated I have no specific details yet to share but you can check for updates via our Service Status Page.

Please do let us know how you get on.  We're here to help if you need us.

Collette.


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